FAQ

Konjac rice is a low-calorie staple food alternative made primarily from konjac refined flour. It is rich in glucomannan (dietary fiber), contains almost no fat or starch, has very low calories, and offers a chewy, elastic texture. It is an ideal choice for healthy eating and weight management. Moli Konjac's konjac rice is produced with advanced technology, preserving the natural nutrients of konjac.

Our konjac products typically have a shelf life of 12 months when stored in a cool, dry place. Always check the best-before date on the packaging.

Absolutely! Konjac rice contains only about 10 kcal per 100g, with extremely low carbohydrate content, mainly insoluble dietary fiber (glucomannan), which does not cause significant blood sugar fluctuations. This makes konjac rice an ideal staple food replacement for ketogenic diets, low-carb diets, and diabetic meal plans.

Our factory is ISO 22000 certified, and all products meet international food safety standards. Specific certificates can be provided upon request.

Cooking konjac food is very simple: 1) Rinse with clean water 2-3 times to remove packaging liquid; 2) Optionally blanch for 1-2 minutes to further remove odor; 3) Stir-fry, boil, stew, or make cold dishes according to your preference. Konjac rice can be mixed with regular rice at a 1:3 ratio, or cooked separately and paired with dishes. Konjac food has strong flavor absorption, suitable for various seasoning methods.

Moli Konjac's konjac food products have a shelf life of 12 months when unopened (stored at room temperature, away from light). After opening, refrigeration is recommended and should be consumed within 3 days for optimal taste and freshness. Our products use vacuum packaging and high-temperature sterilization to ensure food safety and stable quality.

Konjac instant rice is made from natural konjac glucomannan powder as the main ingredient, processed with scientific formulation and advanced technology. It expands in hot water with a rice-like texture, low in calories and high in fiber.

Our standard MOQ is typically 100 cartons for regular products. For OEM/ODM orders, MOQ varies based on customization requirements. Please contact our sales team for details.

Absolutely suitable! Konjac food is 100% plant-based, containing no animal ingredients, dairy, or eggs. Konjac (Amorphophallus) is a natural plant, and Moli Konjac's production process does not add any animal-derived ingredients, making it an ideal food choice for vegetarians and vegans.

We accept T/T (Telegraphic Transfer), Letter of Credit (L/C), and PayPal. For large orders, we support 30% deposit with 70% balance before shipment.

Absolutely! Konjac food is perfect for cold dishes and salads. After boiling konjac rice or konjac noodles, rinse with cold water for a smoother, more elastic texture. Pair with vegetables and dressings to make salads that are both low-calorie and delicious. Konjac noodles are especially suitable for Thai salads, Japanese cold noodles, and Chinese cold dishes.

Yes, Moli Konjac provides comprehensive OEM/ODM customization services. We can customize product formulas, flavors, packaging specifications, and brand identity according to customer requirements. With modern production lines and R&D teams, we support flexible cooperation from small-batch trials to large-scale production. Contact us for customized solutions.

Regular orders typically ship within 7-15 business days after deposit is received. OEM/custom orders have a production lead time of 15-30 business days, depending on order volume and customization complexity.

Moli Konjac's minimum order quantity varies by product type and customization requirements. Standard products have a MOQ of 500kg, while OEM/ODM customized products have a MOQ of 1 ton. For first-time customers, we offer small-batch trial order services. Please contact us for specific MOQ and pricing details.

We support sea freight, air freight, and international express (DHL, FedEx, UPS). Small sample orders can be sent via express, while large orders are best shipped by sea to reduce costs.

Yes, we ship to over 50 countries and regions worldwide, including Southeast Asia, the Middle East, Europe, North America, and South America. Please provide your destination and we will confirm shipping costs and delivery times.

Moli Konjac has a comprehensive food safety and quality certification system, including: ISO 22000 Food Safety Management System, HACCP Hazard Analysis and Critical Control Points, BRC Global Food Safety Standard, HALAL certification, and KOSHER certification. Our products comply with China GB standards, EU food safety standards, and US FDA requirements.

You can contact Moli Konjac for procurement cooperation through: 1) Submit procurement requests via our website online form; 2) Send emails to our business email; 3) Call our sales hotline for direct communication; 4) Contact via WhatsApp/WeChat instant messaging. Our business team will respond to your procurement inquiry within 24 hours and provide detailed product information and quotations.

Yes, we provide comprehensive OEM and ODM services, including custom formulations, packaging design, private labeling, and bespoke specifications. Our R&D team can assist in developing tailored products to meet your market needs.

Yes, we support fully customized branded packaging, including your brand name, logo, barcode, and nutritional information. MOQ depends on the packaging type, typically 500-1000 cartons.

Yes, we can customize product specifications according to your needs, including weight, shape, flavor, and texture. Please provide your detailed requirements and our technical team will assess feasibility and provide samples.

If you receive products with quality issues, please contact us within 7 days of receiving the goods and provide photo or video evidence. We will arrange a replacement or refund depending on the severity of the issue.

Yes, we provide comprehensive after-sales technical support, including product usage guides, storage recommendations, and troubleshooting. Our customer service team is available via email, phone, or WhatsApp.