FAQ

Konjac rice is a low-calorie staple alternative made from refined konjac flour. Rich in glucomannan (dietary fiber), it contains almost no fat or starch and delivers a chewy, elastic texture—ideal for healthy eating and weight management. Moli Konjac uses advanced technology to preserve the natural nutrients of konjac.

Our konjac products typically last 12 months when stored in a cool, dry place. Always check the best-before date on the package.

Absolutely! Konjac rice contains only about 10 kcal per 100g. With extremely low carbohydrates and primarily insoluble dietary fiber (glucomannan), it avoids significant blood sugar spikes. This makes konjac rice an ideal staple replacement for ketogenic, low-carb, and diabetic diets.

Our factory is ISO 22000 certified, and all products comply with international food safety standards. Certificates are available upon request.

Cooking konjac is simple: 1) Rinse with clean water 2-3 times to remove the packaging liquid. 2) Optionally blanch for 1-2 minutes to reduce any odor. 3) Stir-fry, boil, stew, or serve cold based on your preference. Konjac rice can be mixed with regular rice at a 1:3 ratio, or cooked separately and served alongside dishes. Konjac absorbs flavors well and pairs with various seasonings.

Moli Konjac's unopened products have a shelf life of 12 months when stored at room temperature, away from light. Once opened, refrigerate and consume within 3 days for the best taste and freshness. Our products use vacuum packaging and high-temperature sterilization to ensure food safety and consistent quality.

Konjac instant rice is made from natural konjac glucomannan powder using advanced technology and precise formulation. It fluffs up in hot water with a texture similar to real rice—low in calories and high in fiber.

Our standard MOQ is typically 100 cartons for regular products. For OEM/ODM orders, the MOQ varies based on customization requirements. Please contact our sales team for details.

Perfect fit! Konjac food is 100% plant-based, with no animal ingredients, dairy, or eggs. As a natural plant, konjac (Amorphophallus) is used in Moli Konjac products without adding any animal-derived components, making it an ideal choice for vegetarians and vegans.

We accept T/T (Telegraphic Transfer), Letter of Credit (L/C), and PayPal. For large orders, we support a 30% deposit with the remaining 70% balance due before shipment.

Absolutely! Konjac foods are ideal for cold dishes and salads. After boiling konjac rice or noodles, rinse with cold water to achieve a smoother, more elastic texture. Combine with vegetables and dressings to create delicious, low-calorie salads. Konjac noodles work especially well in Thai salads, Japanese cold noodle dishes, and Chinese cold appetizers.

Yes, Moli Konjac offers comprehensive OEM/ODM customization. We tailor product formulas, flavors, packaging specifications, and brand identity to your needs. With modern production lines and R&D teams, we support flexible partnerships—from small-batch trials to large-scale manufacturing. Contact us for a customized solution.

Standard orders typically ship within 7-15 business days after deposit receipt. OEM and custom orders have a production lead time of 15-30 business days, depending on order volume and customization complexity.

Moli Konjac's minimum order quantity (MOQ) varies by product type and customization needs. Standard products have an MOQ of 500kg,, while OEM/ODM customized products require an MOQ of 1 ton. First-time customers can place small trial orders. Contact us for specific MOQ and pricing details.

We offer sea freight, air freight, and international express (DHL, FedEx, UPS). Small sample orders can be shipped via express, while large orders are best sent by sea to reduce costs.

Yes, we ship to over 50 countries and regions worldwide, including Southeast Asia, the Middle East, Europe, North America, and South America. Please provide your destination, and we'll confirm shipping costs and delivery times.

Moli Konjac maintains a comprehensive food safety and quality certification system, including: ISO 22000 Food Safety Management System, HACCP (Hazard Analysis and Critical Control Points), BRC Global Food Safety Standard, HALAL certification, and KOSHER certification. Our products comply with China GB standards, EU food safety regulations, and US FDA requirements.

You can contact Moli Konjac for procurement cooperation through: 1 Submit procurement requests via our online web form; 2 Send emails to our business address; 3 Call our sales hotline for direct communication; 4 Reach us via WhatsApp or WeChat. Our team will respond to your inquiry within 24 hours with detailed product information and quotations.

Yes, we offer comprehensive OEM and ODM services—including custom formulations, packaging design, private labeling, and bespoke specifications. Our R&D team can help develop tailored products to meet your market needs.

Yes, we offer fully customized branded packaging with your brand name, logo, barcode, and nutritional information. MOQ varies by packaging type, typically 500-1000 cartons.

Yes, we can customize product specifications to meet your needs—including weight, shape, flavor, and texture. Please share your detailed requirements; our technical team will assess feasibility and provide samples.

If you receive products with quality issues, please contact us within 7 days of receipt and provide photo or video evidence. We will arrange a replacement or refund based on the severity of the issue.

Yes, we offer comprehensive after-sales technical support, including product usage guides, storage recommendations, and troubleshooting. Our customer service team is available via email, phone, or WhatsApp.